Satisfaction Assessment for Students of

Abstract

The change in the concept of academic credit, currently based on the personal student's work, and the continuous and comprehensive evaluation, forced us to modify our teaching and grading, with the development of new teaching resources. For this reason, the professorship of Building Materials of the Degree in Building Engineering need to know the satisfaction grade of our pupils in this new situation. It has been raised a assessment based on 12 questions about Building Materials subject which was answered by First Year students of the Degree in Building Engineering. This subject, wich is the first approach to the Building Materials, is taught in the first semester of the first academic year of the degree. It is a basic training subject with 6 ECTS credits. The study is completed when undergraduate know their academic mark and it is voluntary. Questions are focus on "teacher preparation and dedication", "teacher method to give the class", "quality of teaching resources", "adequacy between level required in the evaluation and the level reach in class" and "student academic results". The undergraduate can answer in five levels of satisfaction. The evaluation of the assessment is done scoring from 1 to 5 depending on: 1: Unsatisfactory; 2: Poor; 3: Average; 4: Good; 5: Excellent. Investigation results are consolidated into three sectors which are obtained by joining answers 1 and 2 in a group called "Bad", sector of answer 3, "Average", and the third group, including 4 and 5 answers, called "Good". With the statistics obtained, we analyze the satisfaction in each question in academic years 2010-2011, 2011-2012 and 2012-2013, making an effort in the results with a lower acceptance by students. Then, the outcome of both years is compared with the intention to determinate the evolution. Depending on the progression, decisions will be taking to improve the future student satisfaction.